COOKIE POLICY
This Cookie Policy explains what cookies are, how we use them on our online store wheycoll.com (hereinafter: “Store”), what types of cookies we use and how you can manage your settings.
The data controller is NLM POWER DOO, with headquarters at Braće Nešković 7 Deč, MB: 22165135, PIB: 115488893, e-mail: office@wheycoll.com
1. What are cookies?
A cookie is a small text file that a website stores on your computer, mobile device or other device when you visit it. Cookies allow the website to remember your actions and settings (such as login, language, font size and other preferences) for a certain period, so that you do not have to re-enter them every time you return to the page or move from one page to another.
2. How and why do we use cookies?
We use cookies on our Store to:
- Enabled the technical functioning of the site and the shopping cart.
- Remember the items you put in the basket.
- Improved security and prevented abuses.
- Analyzed site visits to improve user experience.
- Show you customized offers and advertisements (with your express consent).
3. Types of cookies we use
Depending on their purpose, we use the following categories of cookies on the site:
| Category | Description | Legal basis / Consent |
|---|---|---|
| Necessary cookies | These cookies are essential for the functioning of the web store (eg remembering the basket, logging into the account, security of the payment process). The site cannot function properly without them. | Legitimate interest / No consent required |
| Functional cookies | They allow the site to remember the choices you have made (e.g. selected language, currency) and provide enhanced, personalized features. | User consent |
| Analytical / Statistical cookies | They help us understand how visitors interact with the site by collecting and reporting data anonymously (eg Google Analytics). | User consent |
| Marketing cookies | They are used to track visitors through web pages in order to display relevant ads (eg Meta Pixel, Google Ads). | User consent |
4. Third-party cookies
In addition to our own cookies, our Store may also use third-party cookies to collect statistics and display targeted ads. These services include:
- Google Analytics (Visit Analytics)
- Meta Pixel / Facebook (Marketing Tracking)
You can find the privacy policies of these service providers on their official websites.
5. Managing cookies and giving/withdrawing consent
In accordance with the legislation of the Republic of Serbia, for all cookies except Necessary, we need your express consent.
- Cookie banner: When you first visit our Store, you will be shown a cookie notification where you can accept all cookies, reject all (except essential) or set your preferences by category.
- Change settings: You can change or withdraw your consent at any time by clicking on the “Cookie settings” button/link located in the footer of our website.
- Settings in the web browser: You can block or delete cookies through the settings of your internet browser (Chrome, Firefox, Safari, Edge). Please note that disabling all cookies may affect the functionality and operation of our Store (for example, the inability to add products to the cart).
6. Your rights regarding data processing
The processing of data collected through cookies is subject to the Personal Data Protection Law of the RS. You can read more information about your rights (right to access, correction, deletion, objection) and how we protect your data in our Privacy Policy.
7. Changes to the Cookie Policy
We reserve the right to change this Cookie Policy at any time. Any change comes into effect on the day it is published on our website.
Date of last modification: 26.10.2026