{"id":395,"date":"2026-07-02T11:17:54","date_gmt":"2026-07-02T11:17:54","guid":{"rendered":"https:\/\/wheycoll.com\/?page_id=395"},"modified":"2026-11-02T11:59:45","modified_gmt":"2026-11-02T11:59:45","slug":"general-conditions-of-purchase","status":"publish","type":"page","link":"https:\/\/wheycoll.com\/sr\/general-conditions-of-purchase\/","title":{"rendered":"Op\u0161ti uslovi kupovine"},"content":{"rendered":"
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OP\u0160TI USLOVI KUPOVINE NA INTERNET PRODAVNICI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Ovi Op\u0161ti uslovi kupovine (u daljem tekstu: \"Uslovi\") defini\u0161u uslove i pravila pod kojima preduze\u0107e\/preduzetnik pru\u017ealac usluga omogu\u0107ava kupovinu robe putem internet prodavnice WheyColl.com (u daljem tekstu: \"Prodavnica\").
Odredbe ovih Uslova primenjuju se na sve kupce i posetioce Prodavnice. Molimo vas da ih pa\u017eljivo pro\u010ditate pre obavljanja kupovine. Obavljanjem kupovine smatra se da ste saglasni sa ovim Uslovima.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1. Podaci o prodavcu (Rukovaocu)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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  • Naziv pravnog lica NLM POWER DOO PE\u0106INCI<\/strong><\/li>
  • Sedi\u0161te i adresa:<\/strong> Bra\u0107e Ne\u0161kovi\u0107 7 De\u010d \u2013 Pe\u0107inci 22410<\/li>
  • Mati\u010dni broj (MB):<\/strong> 22165135<\/li>
  • Poreski identifikacioni broj (PIB):<\/strong> 115488893<\/li>
  • \u0160ifra delatnosti:<\/strong> 4690 – Non-specialized wholesale trade<\/li>
  • Kontakt e-mail:<\/strong> office@wheycoll.com<\/li>
  • Kontakt telefon:<\/strong> +381 62 9693 988<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    2. Primena i prihva\u0107anje uslova<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Kori\u0161\u0107enjem ove Prodavnice i slanjem porud\u017ebine, Kupac potvr\u0111uje da je navr\u0161io najmanje 18 godina \u017eivota (ili da poseduje poslovnu sposobnost) i da u potpunosti prihvata ove Uslove.<\/p>

    Trgovac zadr\u017eava pravo da izmeni ove Uslove u skladu sa promenama u zakonodavstvu ili svojoj poslovnoj politici. Na svaku porud\u017ebinu primenjuju se Uslovi koji su bili va\u017ee\u0107i u trenutku slanja porud\u017ebine.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    3. Proizvodi i cene<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    • Prikaz proizvoda:<\/strong> Sve cene i opisi proizvoda navedeni na Prodavnici nastoje biti \u0161to ta\u010dniji. Prodavac zadr\u017eava pravo na nenamerne gre\u0161ke u opisu ili fotografijama.<\/li>
    • Cene:<\/strong> Sve prikazane cene su izra\u017eene u dinarima (RSD) i u njih je ura\u010dunat Porez na dodatu vrednost (PDV), osim ako nije izri\u010dito navedeno druga\u010dije.<\/li>
    • Tro\u0161kovi dostave:<\/strong> Cene proizvoda ne uklju\u010duju tro\u0161kove dostave, osim ako to nije posebno nazna\u010deno. Tro\u0161ak dostave je jasno prikazan u korpi pre kona\u010dne potvrde porud\u017ebine.<\/li>
    • Promene cena:<\/strong> Prodavac zadr\u017eava pravo promene cena u bilo kom trenutku, ali se promene ne odnose na ve\u0107 potvr\u0111ene porud\u017ebine.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      1. Postupak poru\u010divanja i zaklju\u010denje ugovora<\/strong><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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        1. Izbor proizvoda:<\/strong> Kupac dodaje \u017eeljene proizvode u elektronsku korpu.<\/li>
        2. Unos podataka:<\/strong> Kupac unosi podatke neophodne za isporuku (ime, prezime, adresa, broj telefona, e-mail).<\/li>
        3. Izbor na\u010dina pla\u0107anja i dostave:<\/strong> Kupac bira \u017eeljen na\u010din pla\u0107anja i dostave.<\/li>
        4. Pregled i potvrda:<\/strong> Pre slanja porud\u017ebine, Kupcu je omogu\u0107eno da pregleda sve unete podatke i izvr\u0161i eventualne korekcije.<\/li>
        5. Zaklju\u010denje ugovora:<\/strong> Ugovor o prodaji na daljinu smatra se zaklju\u010denim u trenutku kada Kupac na svoju e-mail adresu primi potvrdu porud\u017ebine od Prodavca.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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          5. Na\u010dini pla\u0107anja<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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          Kupac mo\u017ee platiti poru\u010dene proizvode na slede\u0107e na\u010dine:<\/p>

          • Pla\u0107anje pouze\u0107em:<\/strong> Gotovinsko pla\u0107anje kurirskoj slu\u017ebi prilikom preuzimanja po\u0161iljke.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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            6. Dostava i preuzimanje robe<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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            • Rok dostave:<\/strong> Isporuka se vr\u0161i na teritoriji Republike Srbije putem kurirskih slu\u017ebi. Uobi\u010dajeni rok dostave je od 2 do 5 radnih dana od dana slanja potvrde porud\u017ebine.<\/li>
            • Ka\u0161njenja:<\/strong> Prodavac ne snosi odgovornost za ka\u0161njenja uzrokovana vi\u0161om silom ili propustima kurirske slu\u017ebe.<\/li>
            • Preuzimanje po\u0161iljke:<\/strong> Kupac je du\u017ean da prilikom preuzimanja pregleda pakovanje. Ukoliko je paket vidno o\u0161te\u0107en, Kupac je du\u017ean da odbije preuzimanje i odmah o tome obavesti Prodavca.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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              7. Pravo na odustanak od ugovora (Jednostrani raskid)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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              U skladu sa Zakonom o za\u0161titi potro\u0161a\u010da, Kupac koji se smatra potro\u0161a\u010dem ima pravo da odustane od ugovora zaklju\u010denog na daljinu u roku od 14 dana od dana kada mu je roba predata u dr\u017eavinu, bez navo\u0111enja razloga.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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              • Procedura odustanka:<\/strong> Kupac ostvaruje ovo pravo slanjem popunjenog Obrasca za odustanak od ugovora ili jasne izjave putem e-maila na office@wheycoll.com<\/li>
              • Vra\u0107anje robe:<\/strong> Kupac je du\u017ean da robu vrati bez odlaganja, a najkasnije u roku od 14 dana od dana kada je poslao obrazac\/izjavu o odustanku.<\/li>
              • Tro\u0161kovi povra\u0107aja:<\/strong> Neposredne tro\u0161kove vra\u0107anja robe snosi Kupac, osim ako je roba isporu\u010dena gre\u0161kom Prodavca ili je o\u0161te\u0107ena.<\/li>
              • Stanje robe:<\/strong> Roba mora biti vra\u0107ena neo\u0161te\u0107ena, u originalnom pakovanju i sa svom prate\u0107om dokumentacijom. Potro\u0161a\u010d je odgovoran za umanjenu vrednost robe koja nastane kao posledica rukovanja robom na na\u010din koji nije adekvatan.<\/li>
              • Povra\u0107aj novca:<\/strong> Prodavac je du\u017ean da bez odlaganja, a najkasnije u roku od 14 dana od prijema izjave o odustanku, izvr\u0161i povra\u0107aj uplata primljenih od Kupca, s tim da Prodavac mo\u017ee odlo\u017eiti povra\u0107aj novca dok ne primi robu koja se vra\u0107a. Povra\u0107aj novca se vr\u0161i na teku\u0107i ra\u010dun Kupca.<\/li>
              • Izuzeci:<\/strong> Pravo na odustanak ne va\u017ei za robu izra\u0111enu po posebnim zahtevima kupca (personalizovana roba), zape\u010da\u0107enu robu koja iz razloga za\u0161tite zdravlja ili higijene nije pogodna za vra\u0107anje ako je otpe\u010da\u0107ena nakon isporuke, i u drugim slu\u010dajevima predvi\u0111enim zakonom.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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                8. Saobraznost robe i reklamacije<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                NLM POWER DOO odgovara za saobraznost proizvoda ugovoru u skladu sa Zakonom o za\u0161titi potro\u0161a\u010da Republike Srbije.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                • Podno\u0161enje reklamacije:<\/strong> Kupac mo\u017ee izjaviti reklamaciju radi ostvarivanja svojih prava pisanim putem na e-mail office@wheycoll.com ili na adresu sedi\u0161ta Prodavca.<\/li>
                • Prate\u0107a dokumentacija:<\/strong> Uz reklamaciju Kupac je du\u017ean da dostavi dokaz o kupovini (ra\u010dun, slip, izvod iz banke ili broj porud\u017ebine).<\/li>
                • Odgovor na reklamaciju:<\/strong> Prodavac je du\u017ean da bez odlaganja, a najkasnije u roku od 8 dana od dana prijema reklamacije, pisanim ili elektronskim putem odgovori Kupcu na izjavljenu reklamaciju. Odgovor mora sadr\u017eati odluku da li se reklamacija prihvata, izja\u0161njenje o zahtevu potro\u0161a\u010da i konkretan predlog i rok za re\u0161avanje.<\/li>
                • Rok za re\u0161avanje:<\/strong> Rok za re\u0161avanje prihva\u0107ene reklamacije ne mo\u017ee biti du\u017ei od 15 dana od dana podno\u0161enja reklamacije.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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                  9. Vansudsko re\u0161avanje potro\u0161a\u010dkih sporova<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                  U skladu sa Zakonom o za\u0161titi potro\u0161a\u010da, Prodavac obave\u0161tava Kupca da je po zakonu du\u017ean da u\u010destvuje u postupku vansudskog re\u0161avanja potro\u0161a\u010dkih sporova. Postupak se pokre\u0107e pred telima za vansudsko re\u0161avanje potro\u0161a\u010dkih sporova upisanim u Registar koji vodi Ministarstvo unutra\u0161nje i spoljne trgovine RS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                  10. Za\u0161tita podataka o li\u010dnosti i kola\u010di\u0107i<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                  Prodavac prikuplja i obra\u0111uje podatke o li\u010dnosti Kupaca u skladu sa Zakonom o za\u0161titi podataka o li\u010dnosti RS i svojom Politikom privatnosti.<\/p>

                  Kori\u0161\u0107enje kola\u010di\u0107a na ovoj Prodavnici regulisano je na\u0161om Politikom kola\u010di\u0107a.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                  11. Autorska prava<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                  Sadr\u017eaj na Prodavnici (tekstovi, fotografije, logotipi, dizajn) u vlasni\u0161tvu je NLM POWER DOO ili njegovih davalaca licenci. Zabranjeno je bilo kakvo neovla\u0161\u0107eno kopiranje, reprodukcija ili distribucija sadr\u017eaja bez prethodne pisane saglasnosti NLM POWER DOO.<\/p>

                  Datum poslednje izmene: 26.10.2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                  GENERAL TERMS OF PURCHASE ON THE INTERNET STORE These General Terms and Conditions of Purchase (hereinafter: “Terms”) define the conditions […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-395","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wheycoll.com\/sr\/wp-json\/wp\/v2\/pages\/395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wheycoll.com\/sr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wheycoll.com\/sr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wheycoll.com\/sr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wheycoll.com\/sr\/wp-json\/wp\/v2\/comments?post=395"}],"version-history":[{"count":37,"href":"https:\/\/wheycoll.com\/sr\/wp-json\/wp\/v2\/pages\/395\/revisions"}],"predecessor-version":[{"id":1444,"href":"https:\/\/wheycoll.com\/sr\/wp-json\/wp\/v2\/pages\/395\/revisions\/1444"}],"wp:attachment":[{"href":"https:\/\/wheycoll.com\/sr\/wp-json\/wp\/v2\/media?parent=395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}